When to use 111
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
Non-urgent advice: Get help online or on the phone
Non-urgent advice: Useful Information
If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:
England – NHS 111 (BSL) interpreter service
Scotland – NHS 24 111
Wales – NHS 111 Wales
Northern Ireland – NHS 111 Northern Ireland
You can also call 18001 111 on a textphone.
How NHS 111 works
You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.
You can ask for a translator if you need one.